Psychotherapy Services Group

358 Montauk Avenue

New London, CT 06320

​860.443.1396 

www.psgroupnl.com


BROKEN APPOINTMENT, LATE CANCELLATIONS & RESCHEDULING


Office hours are by appointment and we do value your time. This office is a private practice psychotherapy office; appointment time is reserved for you alone. When you make an appointment, please be sure that you will be able to keep it.  Our office has a 48 hour cancellation policy.  This ensures that  there will be ample time to schedule another patient in your cancelled appointment time.   If your therapist is successful in filling your appointment time with another patient, there will be not be a broken appointment charge. Broken appointments will be the patient's responsibility of the full fee (or whatever is agreed upon by you and your therapist). 

Of course emergencies and unforeseen problems may arise, causing schedule changes. Emergencies are unexpected and seem to come at the most inconvenient times.  Please notify us ASAP in the instance of an emergency. 

If you have any questions about our appointment cancellation and broken appointment policy, please feel free to ask us.


PLEASE COMPLETE FORM BELOW FOR ALL CANCELLATIONS AND RESCHEDULING REQUESTS